We understand things happen and sometimes plans change. We aim to accommodate these changes as best we can by setting out fair and reasonable terms for booking and cancelling our classes, events – allowing customers time to change their mind, while ensuring an event is still viable to go ahead.
We make our cancellation and refund policy transparent – ensuring it’s available before booking, at the time of booking and also on your receipt confirmation – so you can make an informed decision. Please take time to read this carefully. All clients are asked to agree to Harmonisation Ltd. (Time for Tranquility) terms and conditions upon booking a course or workshop.
In the event of Harmonisation Ltd. cancelling an event:
You will receive a full refund for the price of your booking only, or the option of being transferred to another workshop or a credit to your account. In the event a teacher is taken ill, every attempt will be made to find a replacement teacher.
In the event a customer cancels their place:
Provided you have notified us within the cancellation window of 90 days prior to the event, you can receive a 50% refund.
We regret no refund or transfer can be given outside of these terms, including if you are unable to attend due to illness, injury, work/family changes, pregnancy or other reasons. Before committing to a course or event, please ensure you can attend the Retreat or Workshop. This cancellation policy is firm. If you are concerned about the possibility of needing to cancel your event, we highly recommend taking out cancellation insurance.